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Privacy

Privacy policy.

What we collect, why, where it lives, and what you can ask us to do with it.

Last updated 6 October 2026

The short version

We collect the data you give us to run your workspace and the technical data needed to keep it secure. We do not sell your data. We do not train AI models on your data.

We hold no third party privacy certification or audit yet. If a specific regime applies to you, ask us what we do about it before you sign up rather than after: the answer will be what is written on this page.

If you want a deep read, the full policy is below. If you have a question, email privacy@workwrk.com.

1. Information we collect

Account data. Name, email, role, organization. Voluntarily provided when you sign up or are invited.

Workspace data. Everything you put into workwrk: people, KPIs, OKRs, SOPs, tasks, kudos. Scoped to your workspace, and reachable only by people you have given access to it.

Technical data. IP, user agent, device type, session timestamps. Used for security, auth, and incident response.

Consent records. When you dismiss the cookie notice we keep a record that it was shown, under the random id the wwrk_consent cookie holds, with the time, your IP address and your user agent, and your country and region when the request carries them. It is kept whether or not you have an account.

Demo and contact requests. When you ask for a demo or write to us, we receive what you send: for a demo, your name, work email, company, team size, industry and what you want to see. It goes by email to our sales mailbox and is used only to answer you; it is not stored in the product. Email privacy@workwrk.com and we delete it.

2. How we use it

We use your data only to (a) run your workspace, (b) keep it secure and (c) bill you. We do not use your workspace content for advertising or generic-purpose AI training, and we run no product analytics over it.

3. AI features and your data

workwrk uses AI for search, triage, and summarization, through a third party model provider. Your workspace content is sent to that provider when someone in your workspace triggers an AI action, and on a schedule only for AI features your workspace sets up to run on one, such as scheduled agents, the routines people set up for their AI teammates, and scheduled AI updates in Talk. We do not send it for training, and we do not use your workspace content to train anything of our own. An Owner or Admin can turn AI features off for the whole workspace.

AI teammates work as the person using them and can see and change only what that person can. What a teammate is asked to remember is kept for that person, who can see and delete it in the teammate's Memory tab, and a routine runs only on the schedule its person set. Anything other people would see, such as a post in Talk or a comment on a shared task, waits for that person's approval unless they chose otherwise.

Which provider we use, and what their own retention terms say, is a question we will answer in writing before you sign up.

4. Who we share with

We use a small number of sub-processors to run the service: a hosting provider, a payment processor, a transactional email provider and a model provider for the AI features. We will give you the current list, by name, in writing, before you sign up or at any point after.

Email privacy@workwrk.com and ask for the sub-processor list. We will also tell you when it changes.

5. Your rights

You can ask us to give you a copy of your personal data, correct it, delete it, or stop a particular use of it. Email privacy@workwrk.com and say which. We will not ask you to justify the request.

Two of these you do not need us for: a workspace administrator can export the workspace's people, tasks, Docs, SOPs, Tables, Goals and review cycles, and can delete the workspace, from inside the product, without contacting anyone. Files and attachments, images inside Docs, canvases, forms, chat, Doc comments and review answers are not in the export yet; ask us for a copy of those.

6. Retention

Account data is retained for the life of your subscription. After termination, when you delete the workspace, or when we close it (from 7 October 2026), we retain workspace data for 30 days (in case you reactivate), then permanently delete it, with the files it stored. Some files uploaded before 6 October 2026 were not recorded against the workspace they were for, so the deletion cannot tell them apart and keeps them: email privacy@workwrk.com and we delete them by hand. Backups keep a copy for at most 90 days, so a deleted workspace is gone from them within 90 days of its deletion.

Billing data is retained for 7 years per accounting requirements.

7. Where your data lives

There is one deployment, and you do not choose a region for it. If where your data is stored is a requirement for you, ask us before you sign up rather than after.

8. Contact

Privacy questions: privacy@workwrk.com

Mailing address: WorkwrK Technologies, WeWork ETV, Bellandur, Bengaluru 560103, India.